What is Patch?
Patch is a client portal for service businesses. Your clients get one branded place to see where their project stands, approve quotes, sign contracts, pay invoices, get files and message you. You get one dashboard to run it all.
Who is Patch for?
Design and dev studios first, and it's set up for freelancers, photographers, consultants and coaches, payroll consultants, home services and event planners too. Pick your kind of work when you sign up and your project stages come already written. You can rename, add or drop any of them.
How much does Patch cost?
Solo is $35 a month and Team is $89 a month, and both include the AI lead tools. Both start with a 14-day free trial, and you don't need a card to start.
Do my clients need to make an account?
You invite them, they pick a password, and they're in. Paying an invoice doesn't even need a login: the pay link in their invoice email just works.
What happens when my free trial ends?
Pick a plan to keep going. If you don't, your portal goes read-only: you can still see everything, and your clients can still pay invoices you've already sent, but you can't create or send anything new until you pick a plan. You can cancel anytime from your billing settings.
Can I use my own logo and colors?
Yes. Add your logo and pick one color, and your sign-in page, your clients' portal and every email wear it. Patch only shows up as a small credit in the footer.
How do payments work?
You connect your own Stripe account and payments go straight to it. Clients pay by card or US bank account. Stripe's usual fees apply, and you can pass credit card fees on to your clients if you like. Patch never holds your money.
Can clients sign contracts in Patch?
Yes. Send a contract and your client signs it in their portal. The signed copy keeps who signed, when, and from what IP address, and the deposit invoice is created for you as soon as they sign.
Is my clients' information safe?
Each client only sees their own projects, quotes, invoices and files, and every business on Patch is kept separate, in the app and again in the database. Card details go straight to Stripe, passwords are hashed, and too many wrong guesses get blocked for a while.
Does Patch use AI?
Yes, for leads. It can research a prospect, find new leads, read a business card you snap a photo of, and draft a follow-up for you to edit. It never sends anything on its own. Solo includes 100 AI lead actions a month and Team includes 300.
Who makes Patch?
Patch is made by Elefox Studio, a one-person web and software studio in Coral Springs, Florida, run by Tiffany Russell. She built it to run her own client work, and her studio was its first user.
